**Please note: This set of templates is included in the Create Launch Profit monthly membership.**
There are a lot of misconceptions about what customer service is and what it isn’t. Customer service is a series of processes and systems. And contrary to what you might think, customer service doesn’t start when someone makes a purchase. It should really begin with an initial point of interaction, usually when someone visits your website. Do they have a positive experience?
What's Included in the Customer Service and Retention Templates Package
BONUS Workbook: Above & Beyond Customer Service: Turn Your Customers Into Brand Evangelists
There are a lot of misconceptions about what customer service is and what it isn’t. Customer service is a series of processes and systems. And contrary to what you might think, customer service doesn’t start when someone makes a purchase. It should really begin with an initial point of interaction, usually when someone visits your website. Do they have a positive experience?
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